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Returns Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@dtfdesign.com . Please note that returns will need to be sent to the following address: [2275 S Grand Ave Santa Ana CA 92705]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Shipping Policy

At Cowboy DTF, we are committed to providing a seamless and efficient shipping experience. Our shipping policy is designed to ensure clarity and satisfaction throughout your purchasing journey.

Processing Time

• Standard Orders: All orders are prepared and processed within 1 business day following payment confirmation.

• Custom and Large Orders: These may require additional processing time based on order specifications. We will communicate any expected delays promptly.

Shipping Options and Delivery Time

• Standard Shipping

• Express Shipping

Please note: We currently do not offer international shipping.

Customer Support

Our dedicated support team is available to assist with any shipping-related questions or concerns. Please reach out to us at cowboydtfdesign@gmail.com, and we will be happy to help. We value your business and are committed to ensuring a positive shipping experience. Thank you for choosing Cowboy DTF.